How the piano service interval you choose affects your relationship with your piano and musical enjoyment of the instrument

Note: all the clients started with a new Charles Walter upright piano.  These stories are from following them over a decade.

Client one

Tuned every six months
their piano is stable and at pitch and its stays mostly in tune.  When it is tuned its just minor correction. 

Results:
Client and Family enjoy sitting down and playing music, one teenager still takes lessons and uses the piano every day, the other teen stopped lessons but will sit down and play any chosen song by ear.
​they enjoy their piano.

Client two

Tuned once every three years
has a piano that spends most of its life in an out of tune state.  Most of the time it is 1/2 step flat.  
not a good situation for a choir member or stringed instrument player

Results:
Because the piano is seeing less care than the manufacture recommends the client struggles to enjoy music and is held back from reaching their potential because they are always asking themselves if the notes they are playing are correct (hint, they are not and these pianos typically have labels on the keys to "assist" the beginning student make sense of the incorrect sound that cones out of the piano when the correct notes are played)

If they had to tuned every six months they would change their experience with their piano and music.

Client 3

Tuned once with the "store tuning" 
they had a nice piano
but because they placed it on a heat source and ignored the technicians advice to relocate it, the soundboard was cracked and the piano broken in six months time.

Results:
they believe piano service is a waste of money
the piano sits unused because it sounds terrible
​they pass on a broken instrument to their kids or church
​